How to get someone from Spotify to reply to you?

[anastasoula]

I have tried sending you various messages and I have had no response so I am trying here.

I think it would have been a lot easier if you had a support email where everyone can send their problems?

Anyway!

I am a member of Spotify, and I have been trying to connect my NUS card so I can get the premium 50% off,

I have tried reporting it as a problem, but on the list of 'error messages' there was not the error message I am receiving

(which is 'feature unavailable, please try again later', so I chose another error msg (like for example 101) and I have sent you at least 3 msgs.

I also contacted NUS in the hope that someone will help me.

Could you please help?

Anastasia

[Taylor]

Hi, and welcome to the community!

Is this via the online contact form?

What error exactly are you receiving?

If you have any case numbers feel free to post them along with the error details and if I can't help I'll be sure to get someone to look at it for you.

Anthony 🙂