How to non-twitter contact snottify?

[Snottify]

Hey. When I signed up, it said I had 6 months free premium membership, because I'm with Fido. Now, I'm getting a renew notice saying my subscription ends in 2 days. There's seemingly no way to directly contact the company, except through twitter, which I don't have or want. What's up? 

[Bethany_Dawn]

Hi Snottify and welcome to the community! 🙂

Have you already contacted Fido to see why the offer is expiring so soon? I had a promo with Sprint a few years ago and it was managed through them until it expired. I then went back to regular Premium through Spotify directly.
If Fido is responsible for the promotion, I would check first with them and see if their customer service can explain. There might be some miscommunication on your account.

[Snottify]

Rad, thanks for the answer. That was actually in my idea bag of possible Things To Do. I just hate calling customer service numbers. You're probably right about the expiry thing, but maybe price protection applies? Anyway, thanks again, and I hope you have an excellent life filled with bitchin' ear candy.