Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have a spotify account and then somehow my wife's facebook got connected to it. I went in and went to the preferences and disconnected facebook, but I still see my wife's picture and name (from facebook). I've tried reinstalling as I've seen in other threads. How do i remove?
i hve the same problem, except with some old account, i even went to delete it from facebook but it´s still there. And the connect with faceboook place shows that it´s not connected..........................
I have exactly the same problem - I disconnected facebook from spotify, removed all spotify apps (iPhone, iPad, Mac), made a new installation and nothing helped, Facebook is still "somehow" linked to the spotify application (name + picture of my wife still there).
Any ideas on how to move forward?
Hi, did you find any solution to this? I have the exact same problem here.
Yes, Spotify Support time was able to help and the problem was solved.
H
ere you go:
This is how you connect/disconnect an account to Facebook:
Open your Preferences.
Windows: Edit > Preferences.
Mac: Spotify > Preferences.
Scroll down to Social.
Click CONNECT/DISCONNECT FACEBOOK, and enter your details.
Important (here comes the most important part) When you disconnect from Facebook, the changes might need 24hrs to reflect. Be patient and the next time you log in after 24hrs, everything should be fine (this was the case for me)
Hope it helps!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…