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Hoy ya tenía un chat. En español. No lo puedo volver a abrir???

Hoy ya tenía un chat. En español. No lo puedo volver a abrir???

I New help!!!!
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1 Reply

Hey there!

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!

 

If the conversation was already resolved or closed by either part, it's not possible to open it again. But there's nothing to worry about, you can contact our Customer Support again and if you do it from the same account (or email address) you used before, they will be able to check the previous conversation and keep helping you further.

 

However, we can also help you with your questions in case you need it. Just let us know and we'll be here for you.

 

Hope this helps. If anything else comes up, don't hesitate to ask.

OscarDCModerator
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