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I CAN'T CANCEL MY FREE TRIAL.

I CAN'T CANCEL MY FREE TRIAL.

I registered for the Spotify Premium free trial for 30 days, and it's due to end tomorrow. Before it charges my account, I would like to unsubscribe to the free trial. If anyone from the Spotify community can help me, it would be highly appreciated. Again, please cancel my free trial before it charges my account. Thank you.

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3 Replies

You should just need to follow the steps here:

https://support.spotify.com/learn-more/faq/#!/article/How-to-cancel-your-subscription

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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If you read the page closely, you WONT be canceled:

 

'Your Subscription page will now show the date your subscription will expire. At this point your Spotify account will return to our Free ad-based service until you decide to subscribe again. You’ll still have access to your playlists!'

 

That means spotify still has your personal info - BEWARE

That is correct, if you want your account completely removed you need to get in touch with the support guys who will remove your account.

Be aware, playlists once submitted and made public are public data and will not be removed when your account is deleted.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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