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I Can't Edit My Profile Due to...

Solved!

I Can't Edit My Profile Due to...

Plan

Free

Country

Singapore

Device

Honor Play

Operating System

Window 10

 

My Question or Issue

Hello Spotify Community Team, i been here stuck trying to edit my profile but it said my email address has been taken.. can you please look back again at my account maybe there was a mistake between the server or browser cache

 

Reply

Accepted Solutions
Marked as solution

Luan

Hey again, @user-removed 

So you need to find the account that is currently using your email address. But, double check if you aren't doing any typo when you try to log in on your Spotify account.

After finding the account is using your email address, delete it, if you want, and then you'll be able to use this email address on wherever account you want.

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies

Luan

Hey, @user-removed 
Welcome to Spotify Community and thanks for reaching out here!

Could you be more specific on the issue you're experiencing? Do you have an activated account and you're not able to log in? 

I'll wait for your reply...


Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hello Sorry for late reply, i wanted to edit my profile (just to add phone
number into it) but i can save changes due to Email is taken...

Marked as solution

Luan

Hey again, @user-removed 

So you need to find the account that is currently using your email address. But, double check if you aren't doing any typo when you try to log in on your Spotify account.

After finding the account is using your email address, delete it, if you want, and then you'll be able to use this email address on wherever account you want.

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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