I Cant Loggin with facebook

FunkDocStarr

Hello, i cant loggin with my facebook account on my spotify mac os app. When i click on loggin with facebook, the app wants to open chrome and shows a blank page. 

 

Please help fast

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3 Replies

CryticalAce

Hey @FunkDocStarr,

 

That's no fun! Let's try some stuff and see what works shall we? 🙂

 

  • Have you tried to log in with your email?
  • Are you able to access Facebook at all?
  • Are you using any VPN?
  • Have you changed any Chrome settings recently? (DNS,  ect.)
  • Have you changed any settings on your router?
  • Have you made sure Chrome is allowed through your Firewall?
  • Have you tried another access point or using your data as a hotspot?

Let me know how you go and we will move from there!

 

Best,

Jordan

FunkDocStarr

 

  • Have you tried to log in with your email?
  • Are you able to access Facebook at all?
  • Are you using any VPN?
  • Have you changed any Chrome settings recently? (DNS,  ect.)
  • Have you changed any settings on your router?
  • Have you made sure Chrome is allowed through your Firewall?
  • Have you tried another access point or using your data as a hotspot?

 


Only log in with email (Facebook Account) works for me. I can exclude all the other Points. No changes, no vpn, no dns changes, nothing. Spotifiy is not able to open facebook in chrome browser. Only blank Starting Page in Chrome.

 

Btw. I dont like your google reCAPTCHA "iam no robot" plugIn. It waste my time. Try to use invisible reCAPTCHA!!!!!!

CryticalAce

Thanks for the information, have you tried setting another browser as the default to see if that works?

 

As for the ReCaptcha, I don't work at Spotify so I don't have a say in it, however, if you head over to the Idea Exchange you can make a post there as there is no active submission there!

 

Let me know how you go!

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