I Pay the 9 pesos Trial and my account does not work!

[skalito1]

Where is my premium accunt trial? I paid the 9 pesos promotion last June 6 and today 18th is a free account, I want my 9 pesos back and cancel the account immediately

[Alfredo]

Hey @skalito1!

Welcome, and thanks for reaching out to the community 🙂

For these kind of issues, make sure you check your online bank statement to verify if a refund was processed, which is usually the case.

Otherwise, the best way to go is contacting our Support team via Facebook or Twitter. They'll be able to check your account and help you with any issues.

Let us know how it goes.