I WAS CHARGED FOR THE STUDENT PREMIUM BUT I CANT USE IT

[Desxziree]

Philippines 

Operating System

Android

Samsung A7

My Question or Issue

 I suscribe for student premium I was about to upload pictures for my sheerID and I exit to the page and cant back, I was charged already and cant use the premium. 

[Maxim]

Hey @Desxziree,

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.