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I add my brother in the spotify Family Premium but doesn't work ... he's account is still in Spotify Free.
I already check if he give me the right email, reinvite him, but still doesn't work...
Can anyone help me ?
Solved! Go to Solution.
Thanks for coming to the Spotify Community.
We'd recommend double-checking the steps at https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/ firstly.
After this, can you let us know if logging in/out or reinstalling helps?
Also, are they seeing Free or Premium at https://www.spotify.com/account/overview/?
Keep us posted.
We're here to lend a hand 🙂