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I am a Premium subscriber. When I download songs, I cant locate the music files on my Samsung phone.

I am a Premium subscriber. When I download songs, I cant locate the music files on my Samsung phone.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
2 Replies

Hey @Kalcor1725 ,

 

Thanks for reaching out.

 

The arrow down icon beside the content (e.g. song, single/album) should turn from grey to green - Is that not happening on your end?

MaximSpotify Star
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Hey @Kalcor1725,

 

I'd also like to add that the content you've downloaded for offline-listening is stored in such a way that can only be accessed via the Spotify app, as is the case with other similar streaming platforms (if that's what you meant).

 

Cheers!

YordanModerator
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