Was going through my visa bill and noticed that it was higher than normal for my monthly usage. Attached is a screenshot of my bill.
Can anyone, tell me what in the world this is? I did not subscribe to anything. I was under the impression spotify is free if you chose to stay a free member.
Is there a way I can contact spotify directly, or what is the proper route to resolving an issue like this? Quite frankly about $800 is not something I can brush off.
I have currently deleted spotify from my iphone in case I get charged somehow for having it.
Thanks, appreciate any help from a mod or a spotify representitive
Solved! Go to Solution.
Hello, welcome to the community!
This sounds bad! Spotify's free service won't charge you normally... I am sending you this link to contact directly Spotify's contact form (just follow the steps and then press the green "still need help" button, fill in the form and a member of the Spotify staff will get back at you). It usually takes a couple of days.
If you get a no-reply email, reply to it (even though it says not to!) to speed things up.
Hope this helped and that your issue is solved!