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I am a premium member but my account says that I am using Spotify Free

I am a premium member but my account says that I am using Spotify Free

Avatar of hisdaddyness
Casual Listener
2012-05-29 07:55 PM

I pay for Premium automatically every month. This weekend I tried to use Spotify on my phone and was told that I am not a premium member. Any help would be appreciated.

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Avatar of Richard
Community Legend
2012-05-29 08:10 PM

Hey hisdaddyness, welcome to the Community.

 

I've escalated your post to our account guys - they should be able to help you out directly.

 

And I'll lock this thread. Anyone else with a similar issue please get in touch through our contact form

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips
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Avatar of hisdaddyness
Casual Listener
2012-05-29 08:12 PM

Great! Thanks for the reply.

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