Help Wizard

Step 1


I am not getting the deal like promised!

I am not getting the deal like promised!

There has recently been a '3month for 11.99' deal added to Spotify. I paid for this and it is only giving me the standard, '1 month for 11.99', and I am feeling extremely confused and taken advantage of. I know I'm not the only one. Please help me Spotify. 


Taylor McLeod

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2 Replies

Hi there!


You have to create a new account if you want to get access to the discount.


Please mark this as a solution if I solved your problem.

Hello @taylorm12, welcome to the Spotify Community!


I suggest not to create a new account, this is the last resource and if you use the same card you used on another offer it won't work.


The offer you're referring to is for users that canceled their Premium subscription before 19th April.

You won't be eligible if you haven't paid the full price for Premium (intro offer).

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