I am unable to play new Ariana Grande songs

[maddyfitzhenry]

Hi everyone! I have been trying to play Ariana Grande's Sweetener and thank u next album, but it always says spotify is unable to play this right now. I am unable to listen on my iPhone 8 or MacBook Air which is very frustrating. I just want my Ariana fix! I was wondering if anyone else has this problem or knows a way to fix it?

Plan: Premium

Country: USA

[mathiaseirik]

Hi @maddyfitzhenry!

I suggest trying to delete your app cache on your iPhone. Just click on the cogwheel icon, select Storage and click on the Delete cache button. It should clear up any issues related to loading content on your phone.

Also, if the issue remains, try reinstalling the app both on your phone and laptop. You can also try turning off your Wifi and check if the albums load up on your cellular connection.

I hope these help!