I feel like I'm losing my mind. At first I thought someone I knew was just using my account, or I left it signed in somewhere, but I'm nearly positive I'm being attacked.
Every minute (approximately every 70 seconds, I've timed it repeatedly now) a song starts playing from an artist known as "Soundland". I have no idea who this band is and no one on my family account does either. There is a device called "Web Player (firefox)" and no one in my family uses firefox.
Here's what we've done:
What can I do? Someone else changing the music I'm listening to everyminute while I'm wearing headphones. I've contacted support and no response, not even the usual "thanks for letting us know!"
Edit: didn't know support was chat based, and I was waiting for an email