I bought Spotify Unlimited, but I'm still getting adverts

[battlegimp]

I have quit / restarted,  logged out and back in, reinstalled / updated.

And yet if I go to my account settings it says I'm on Unlimited.

I did have a Premium account a couple of months ago.

Any ideas? Quite annoying.

[bjorkmaster]

having the same problem here! more than annoying!! cant seem to find anyway to get help from spotify!! what to do?

[apcooper717]

Same problem, I'm technically still in the trial phase but I upgraded and put a credit card down.  Online it says I'm a premium user but my phone won't allow me to use it.  Maybe this is just a temporary problem but it's making a terrible first impression.  I decided to try it solely based on being able to listen to music offline and that capability is failing me already.

[eoinod]

having the same problem for over a week now. My credit card expired and I changed the details to my new one. My Phone and iPad apps are both fine but laptop account is still giving me ads and when I log in to my account on the server it seems to think I am still on the free service.

[Peter__]

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@eoinod wrote:

having the same problem for over a week now. My credit card expired and I changed the details to my new one. My Phone and iPad apps are both fine but laptop account is still giving me ads and when I log in to my account on the server it seems to think I am still on the free service.

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Are you sure you are logging into the correct account? It is amazingly easy to accidentally have two, one with a Spotify username and one via Facebook. 

Peter