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I bought premium but my account still says free

I bought premium but my account still says free

user-removed
Not applicable
‎2015-10-01 04:04 PM
My order number is: MGYD59642T, I was billed on 9/30/2015. How can this be fixed?
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Avatar of Adam_B
Spotify
Spotify
‎2015-10-30 11:51 AM

Hi @user-removed.

 

Could you get in touch with our email team about this? You can reach them here.

 

They'll be able to track down your order, and help you get set up with Premium.

 

Thanks!

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