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I can login with laptop but not on iPhone Says incorrect username or password. Help

I can login with laptop but not on iPhone Says incorrect username or password. Help

Can't login with iPhone
Reply
2 Replies

Hey @pablitos_way

Thanks for your post on the Community 🙂

When logging in, do you login in with your Facebook details or a username? If you login with your Facebook details, try pressing the blue 'Login with Facebook' button. How does that help?

If you login with a username, try refreshing the password for the account at the below link:

https://www.spotify.com/password-reset/

I hope that guides you into your account on your device. If not, please do reach to our contact form and we'll take a look behind the scenes:

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

Thanks!

Tried all that with no luck. Sending back all the details on form for next step.

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