Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I can not add an email to my sportify account; because spotify wrongly added the information from my facebook; according to them I was born in 2004 and they also say that I do not have mail! I modified my facebook account very well so it does not have errors with spotify .. I need your help. I can not change the password to my account because I need an email linked to my account ... thanks for reading.
Hey @Benjamin_Andres!
Thanks for reaching us through the Spotify Community.
It seems like your account was created through Facebook. In these cases, the account information can't be modified through our website. To get your details udpated, head over to your Facebook profile settings and update the date of birth registered on your account and the email address. These changes are usually reflected from our end after a couple of days.
Hope this helps!
friend... in my facebook i have all good
Please give me an answer... i dont know what can i do...
Hi again @Benjamin_Andres, apologies for the delay!
We'd still suggest heading over to your Facebook profile settings and updating:
1) the email address
2) the date of birth registered on your account
Once that's done through Facebook, it should reflect on our side soon after.
Have you already done this through Facebook? If so, can you see the right info when logging in to Spotity on the site, and can you use the password reset link effectively now?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…