I can't access my old account

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I can't access my old account

IlgınBasay
Visitor

I signed up for Spotify with my facebook account in time. I deleted my Facebook account, so I closed it. Therefore, I currently cannot access my spotify account and do not remember the email address of my facebook account. But this is not the main problem, I normally open a new account. However, my credit card information is stored in my old account, so how can I solve this if I will automatically receive spotify payments from me every month?

 

https://open.spotify.com/user/21rccyi5jfn625lrbdvq3ua7y?si=j6iqnvnqtdanwgk47f6oeg

 

my old account information

1 Reply

Re: I can't access my old account

OneByBoo
Rock Star 19
Rock Star 19

Hi there @IlgınBasay

thanks for reaching out to the community !

 

I suggest you visit this official help page on issues upon logging in to accounts.

 

It contains all necessary info and steps needed to either solve or contact support for alternative measures.

 

Hope this helps.

Let me know if there's anything else you need 🙂

OneByBooRock Star 19
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