I can't buy spotify premium

[carlospejerr]

I'm trying to buy spotify premium but the buttton is just loading, i have been try it in my laptop and my ipad but i cant buy it

[Jordi]

Hi there welcome to the community

Could you try to re-add your creditcard details? 

[carlospejerr]

I did that but sents me to the same page and same problem again

[carlospejerr]

ah and logs me out after try to pay

[MichaelW]

Hi there,

What does your account say about your subscription? (Free or Premium)? Please take a look here; https://www.spotify.com/account/overview

Otherwise you may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

[carlospejerr]

It says i'm using spotify free

ok i will do that thanks

[Peter__]

It's worth trying a different browser too, no idea why but sometimes it makes all the difference!

[Saebeas]

[EDIT] Okay I figured it out dude. My avira antivirus browser extension was blocking javascripts on the site. Check your extensions. I disabled it and now I'm golden and rocking out hard to sweet tunes.[EDIT]

Dude I think I found something. I tried clicking paypal instead and it brought me to a page with /javascriptdisabled in the URL. and Told me I needed to enable Javascript. So. Now I'm going to figure out how to do that with Chrome and get back to you.

[lkvhjblkjj]

Just turn off ad blockers or anti tracker software :)))

[Dandan671]

Ive done the week free trial and when it comes up saying ".....you have to get premium to continue" I click "got it" and it does nothing? Also I can't connect to Facebook, it says "you have recently connected to Spotify in the past. Continue? " obviously I click continue and it just takes me back to the same page👍🏼