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I can't cancel my subscription because of password validation bug

I can't cancel my subscription because of password validation bug

Hello,

My Spotify Account is paused now because I wanted to cancel my subscription. But when I wanted to cancel it, there was always message 'Incorrect password'. My password is stored in Password Manager and it's length is 32 characters. It contains special chars like < > = ] # & and so on... Login to spotify web page, login to spotify windows app works fine. But cancelation of subscription doesn't work. And I have now paused account and I can't use Spotify Free because of it. 

 

Thanks. 🙂

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2 Replies

@burisk

 

Why don't you change your password temporarily, just to cancel and then change it again to your original password?

osorniosSpotify Star
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I know, this is a solution but this is not solution for this bug. Because this is a bug of different validation of password. Just this is a bug, I wanted to report it.

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