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I can't cancel my subscription

I can't cancel my subscription

Plan

Premium

Country

Paraguay

Device

(iPhone 5s

Operating System

(iOS 10

 

My Question or Issue

I can't cancel my subscription. I think something's wrong with the webpage. I logged in then in the option bar, it doesn't show the account preview option, subcribtion option and other options. In the pictures,  the white option bar is empty. Maybe you can help me know what is wrong

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Reply
1 Reply

Hey @Carlabeezus, thanks for reaching out to the Community!

Could you try canceling your subscription following these steps using a different browser or private window?

 

Let me know how this goes!

Billy-JSpotify Star
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