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I can't cancel premium

I can't cancel premium

I've searched up instructions on how to cancel my subscription (premium ends today) and I can't find a cancel button, only the notice that my subscription ends today and a link to resubscribe to premium. Does it mean I'll automatically have Free after today? Right now, I don't use Paypal.

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2 Replies

Hi @Sophie55! Given that it's suggesting you re-subscribe, I'm fairly certain you wont be charged for a renewal, as it looks like your subscription is already canceled, but we can check to be sure. If you view your subscriptions page, does it say that you'll automatically renew on a specific date? If it does, there should be a "cancel your subscription" button below that. If it doesn't list a renewal date and you don't see a cancel button, then you should not be charged once your premium expires. 

 

Please let me know if you have any questions or run into any future troubles. Cheers!

 

Everything's all sorted out now. Thanks for your help!

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