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I can´t change my country

I can´t change my country

gzujop

Hello,

 

I was changing living country to Czech republic, but in my profile is still Slovakia. I just paid for spotify family with my czech credit card, premium was activated corectly but my country stays still Slovakia. 

 

When i was paying there was a question if i want to change my country, because i use czech credit card. I confirmed it and nothing happens. Due to this problem I can´t invite my family members to spotify family.

 

Any ides ?

Reply
1 Reply

Jacob

Hey @gzujop, welcome to the Spotify Community!

 

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

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