I can't change my email despite unlinking my facebook my email is also verified.

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I can't change my email despite unlinking my facebook my email is also verified.

CloutStrife
Casual Listener

 

My Question or Issue

Exactly as the topic says I looked up some stuff on here but I didn't find anything similar to my question. Any ideas?

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Re: I can't change my email despite unlinking my facebook my email is also verified.

Rising Star 19 Rene01
Rising Star 19

Hi,

 

First it can take up to 48 hours before everything is fully disconnected.

 

Second, log on to your profile and go to privacy settings, check that facebook is off.

 

Regards,

René

Rene01Rising Star 19
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Re: I can't change my email despite unlinking my facebook my email is also verified.

Rising Star 19 Rene01
Rising Star 19

Hi,

 

First it can take up to 48 hours before everything is fully disconnected.

 

Second, log on to your profile and go to privacy settings, check that facebook is off.

 

Regards,

René

Rene01Rising Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: I can't change my email despite unlinking my facebook my email is also verified.

Dowditjr
Casual Listener

I had this problem 2 years ago. Nothing I did would work. I ended up calling their customer service number and was able to easily get it unlinked and switched over.

Re: I can't change my email despite unlinking my facebook my email is also verified.

Rising Star 19 Rene01
Rising Star 19

Ok,

I was also wondering why do you want to change your email address, the email address is normally not the field you logon with.

You have a username and an email. I can only login with my username or I can logon via facebook using my email address.

Although I don't logon with my email address, there is one configured in spotify, I can see this in my account page.

This email is only used by spotify to send me mail and I can use it when I want to do a forgot password.

 

So how do you login? With a username? You can see the username and email address in your account page.

 

Regards,

René

Rene01Rising Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: I can't change my email despite unlinking my facebook my email is also verified.

Dowditjr
Casual Listener
I used to login via my Facebook with a different email account linked to it. Now I log in with my new email.

Re: I can't change my email despite unlinking my facebook my email is also verified.

CloutStrife
Casual Listener

Thanks for the input I'll keep it in mind and try again tomorrow 

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