I can't change my email

[darkkenni]

I want to change my account's email because I have not been able to use that email for five or so years which is why I made a gmail account and have used that ever since. When I typed in my gmail it said that the email is already in use. I accidentally made a second account a few years ago and it uses my gmail. I thought maybe I could delete the second account, but when I logged in to that one, I couldn't find any way to delete it. My account is premium and the second account is free. How can I change my email??

[Luan · Accepted solution]

Hey, @darkkenni 

Welcome to Spotify Community and thanks for contacting us here.

About your issue, follow these steps to delete your old account:

If you’re sure you want to close it, just follow the steps below.

1. Log in to close your account here.
2. Note: Be sure to cancel any subscriptions first.
3. Select Account.
4. Select I want to close my Spotify account permanently.
5. Continue through the steps.

After deleting your old account, wait a few hours and go to your new account and tryna change the email address again. To do it, follow these steps

1. Log in to your account page.
2. Click EDIT PROFILE.
3. Under Email, enter your new email address.
4. Confirm your password.
5. Click SAVE PROFILE.

And you're done! A confirmation email will be sent to both the old and new email address detailing the changes.

If you need more information or have any other issues, let me know!

Best Regards

hezorg (Luan Araújo)