I can't change my personal account details.HELP!

[TheSmallPlum]

I created my account on Facebook, but recently I unlinked my Facebook account, and it seems that I cannot edit my email, gender, and birthday. Can someone help?

*community rock star edit - removed personal info*

[Billy-J]

Hey @TheSmallPlum, thanks for reaching out to the Community!

You mentioned you created your account on Facebook? Do you mean that you signed up for Spotify through Facebook? 

Keep me posted.

[TheSmallPlum]

yes you are right

[Billy-J]

Hey @TheSmallPlum, 

Thank you for confirming! If you signed up with Facebook, you can't disconnect it. But you could close your account and sign up with a different method, e.g. your email address.

If you'd like to go with this path, you can close your account following these steps and then transfer everything from the old account to the new one following the steps here. 

For your reference, here's more info about Spotify and Facebook here. 

Hope this clears things up! 

[TheSmallPlum]

Sorry, it is my fault. I registered the Spotify account through Facebook

[Billy-J]

Hey @TheSmallPlum, 

Yep - my last reply explains everything about it, please check it out. 

Let me know if you have questions!