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I can't change password. Trying to temporarily stop payments

I can't change password. Trying to temporarily stop payments

So im trying to cancel my payments because im super tight on money. I dont remember my password but i cant find a place where i can send myself an email to reset my password. extremely frustrated

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Hey there! Should be a "forgot password" button on the web sign in page - play.spotify.com. It'll be right below the green "Login buton."

 

Do you see it?



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To get a password reset:
1. Go to https://www.spotify.com/password-reset/
2. If you get redirected to your online profile (where you need to current password to make the change), you are still logged into the website. Click on your name at the top and choose Log Out.
3. Return to https://www.spotify.com/password-reset/ and you should be able to request a reset.

Peter
Spotify Community Mentor and Troubleshooter

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