Spotify Community

lauracarbonellt · 2015-03-12

I bought S. Premium a few days ago and I can't download playlists from my IPhone. It's working on my laptop but when I turn on the 'aviable offine' option on my phone the songs don't load. What can I do?

MattSuda · 2015-03-13

Have you tried reinstalling the Spotify app on your phone?

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lauracarbonellt · 2015-03-13

Yes!! It's not working...

MattSuda · 2015-03-13

Have you made sure you have more than 200 MB of free space left?

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lauracarbonellt · 2015-03-13

Yes I have!

MattSuda · 2015-03-14

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

MattSudaSpotify Star

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