I can't download songs on my family plan

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I can't download songs on my family plan

jrufino
Newbie

Plan

Family plan

Country

 Spain

Device

Xiaomi Redmi 4 Pro

Operating System

Android 6.0.1

 

My Question or Issue

 Why can't I download any songs?

1 Reply

Re: I can't download songs on my family plan

Rock Star 11
Rock Star 11

Hello @jrufino!

 

Sorry to hear you're having trouble with this. No worries, I'm here to help 🙂

 

Can you check if your account is a Premium subscription? You can do that from your account page.

 

I'd also recommend checking out this Support article for more help with this.

 

Hope this helps! Let me know how things go 🙂

Jose_MRock Star 11
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