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I can't download songs on my family plan

I can't download songs on my family plan

Plan

Family plan

Country

 Spain

Device

Xiaomi Redmi 4 Pro

Operating System

Android 6.0.1

 

My Question or Issue

 Why can't I download any songs?

Reply
1 Reply

Hello @jrufino!

 

Sorry to hear you're having trouble with this. No worries, I'm here to help 🙂

 

Can you check if your account is a Premium subscription? You can do that from your account page.

 

I'd also recommend checking out this Support article for more help with this.

 

Hope this helps! Let me know how things go 🙂

Jose_MSpotify Star
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