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I can't go online

I can't go online

Hello, the problem is that I have mobile internet but I can't search songs without using a wi-fi network. The App recognizes me as I am offline although I have really fast mobile i-net. What could be wrong?
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1 Reply

Hey @Raduceto, thanks for reaching out to us!

 

Can you let us know who's your mobile internet provider, the device/operating system, and the Spotify version you're currently using?

 

We'll see what we can suggest. 

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