I can't listening my musics offline

[denizagirdan]

Hey,

I have also premium and using almost 6-7 months. But I cannot listening my lists offline since yesterday. I've checked my account and everything is ok. Can anybody help me about the problem?offline

Thanks.

[MattSuda]

Using which app?

Desktop, iOS, Android?

Follow the help guide here:

https://support.spotify.com/learn-more/guides/#!/article/Listen-offline

If it doesn't help, try reinstalling the Spotify app.

[denizagirdan]

It is ios.

[MattSuda]

Read the guide here:

https://support.spotify.com/learn-more/guides/#!/article/Listen-offline

Also try reinstalling the app and make sure you have enough space left on your device and it should work.

You will need to redownload the music for offline use after reinstalling.