I can't listening my musics offline

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I can't listening my musics offline

denizagirdan
Casual Listener

Hey,

 

I have also premium and using almost 6-7 months. But I cannot listening my lists offline since yesterday. I've checked my account and everything is ok. Can anybody help me about the problem?offline

 

Thanks.

3 Replies

Re: I can't listening my musics offline

MattSuda
Community Legend

Using which app?

 

Desktop, iOS, Android?

 

Follow the help guide here:

https://support.spotify.com/learn-more/guides/#!/article/Listen-offline

 

If it doesn't help, try reinstalling the Spotify app.

Re: I can't listening my musics offline

denizagirdan
Casual Listener
It is ios.

Re: I can't listening my musics offline

MattSuda
Community Legend

Read the guide here:

https://support.spotify.com/learn-more/guides/#!/article/Listen-offline

 

Also try reinstalling the app and make sure you have enough space left on your device and it should work.

 

You will need to redownload the music for offline use after reinstalling. 

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