I can't log in it says I am offline and yet this help says this problem has been fixed?

I can't log in it says I am offline and yet this help says this problem has been fixed?

I have a samsung galaxy s7 edge I had a software update on the 2nd of may and now can't access my Spotify it says I am offline. I have uninstalled, cleared cache switched off and re booted my phone and re installed all to no effect. I looked at the problem on here and it says fixed! Please help. Premium acct Country Australia Galaxy s7edge Operating system don't know
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2 Replies

Ethan_Moore004
HI there!!! Have you made sure that you have celluar service turned on in settings? If that does not help check out this artical https://community.spotify.com/t5/Accounts/Can-t-login-to-app-saying-quot-Offline-quot/m-p/4679351?ad...

Yes I have checked I am online
And that article but nothing's changed am going to cancel my
subscription I think

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