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I can't log in on my account

Solved!

I can't log in on my account

I can't login with my account on the Spotify app (android) and that with just my account, it always says something like "you're offline, check your connection".

I have tried with another account and it works, it's just mine that has this problem.

I also tried to delete the data, reinstalled the app and restarted my phone, nothing worked.

Plan

Free

Country

Romania

Device

Huawei Mate 20

Operating System

Android

 

My Question or Issue

 

Reply

Accepted Solutions
Marked as solution

Hey @Seby299, thanks for reaching out to the Community!

 

That's great news. I'm happy to hear everything is back on track. If you need help in the future, don't hesitate to start a topic and the Community will be happy to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies

Nevermind i just changed the WiFi (i have 2 routers) seems like it works now.

Marked as solution

Hey @Seby299, thanks for reaching out to the Community!

 

That's great news. I'm happy to hear everything is back on track. If you need help in the future, don't hesitate to start a topic and the Community will be happy to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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