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I can't log in to Spotify HELP

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I can't log in to Spotify HELP

Hi! I made a Spotify account with FaceBook and have had no problems.. One day I was in the settings and Accidently cliked on the disconnect this account from FB button. I was immeditly logged out. I tried logging back in but I was unable to do so as it said I DID NOT have a FB account connected to my account. When I tried to login normally it said I already had an account! What gives?!?! I'm getting two contradictery messages. I have gone to FB and removed Spotify and have tried to reconnect with absolutly no luck! my worry is that I'll be paying for a premium subscription that I can't acsess! my question is how do I regain acsess to this account

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Marked as solution

Hi amaximd. Welcome to the Spotify Community!

 

It looks like your Spotify account created through Facebook is now inaccessible since you mentioned you disconnected it. 

 

However, there's still hope! You may want to get in touch directly with Spotify to see why you are unable to log in. You can reach out to them here, on Twitter with the @SpotifyCares handle, or on their Facebook page.

 

Thanks,

marlonespi

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4 Replies

I have also just tried connecting my new Spotify account to my FB and that connected the two accounts together but it did not get my old account back.

Marked as solution

Hi amaximd. Welcome to the Spotify Community!

 

It looks like your Spotify account created through Facebook is now inaccessible since you mentioned you disconnected it. 

 

However, there's still hope! You may want to get in touch directly with Spotify to see why you are unable to log in. You can reach out to them here, on Twitter with the @SpotifyCares handle, or on their Facebook page.

 

Thanks,

marlonespi

That is indeed what has happened. spotifuggle have now officially closed the account on their end and I created a new account and bought a new subscription. While irritating it is better than losing a hard drive full of songs that can never be recovered.

Oh well, sounds irritating indeed but for sure, Spotify will help you transfer your songs without losing any 🙂

 

Thanks,

marlonespi

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