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I can't log in to my account.

I can't log in to my account.

Hello, 

 

I have my account remembered on both my phone and my computer, but today when I were to listen to some music whilst on the bike I was logged out.

 

I couldn't log in with my username and password which I'm 100% possitive is correct. 

 

I'd like to get some help with this, I tried to reset my password but didn't get any e-mail so I'm afraid that my account was connected to a mailadress that isn't in use anylonger.. 
I would be able to validate myself through my bank or scan in my id but I'd need to get in contact to some staff, but haven't found a way to do this.

 

I'd really like some help with this since I'm a monthly subscriber to Spotify Premium.

 

Best regards

Linus

 

PS I made a temporary account to be able to post this DS

Reply
1 Reply

Hey there!

 

No worries, we can give you a hand with this.

 

You can get in touch with us via this contact form, or on Twitter with the @SpotifyCares handle.


Give us a shout, we'll be happy to help 🙂

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