I can't log into my account

[naviichi]

I can't log into my account. can't log in again because it says "This email address is already associated with your account.". can't reset my password because it says "We didn't find such user or such email address on Spotify.". I do not know what to do 😞

Plan

Free/Premium

Country

Russia

Device

iPhone 7

Operating System

iOS 13

My Question or Issue

I can't log into my account

[OneByBoo]

Hi there @naviichi,

thanks for reaching out !

I would recommend taking some of the relevant steps provided on this help page.

Furthermore, using this help page to search all your active account might help as well.

Let me know how it goes 🙂