I can't log onto my account.

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I can't log onto my account.

Samson-91
Music Fan

I cannot believe a company as big as Spotify is, wanting to be bigger, cannot solve an issue where their customers cannot log in... Moreover, there is no way to get a hold of them directly and get any type of customer service. They are hiding behind the CURTAIN of the web!

 

I have made it reset my password to back up my account on Spotify. It worked nicely for few days, and then I got the same stupid notification again, about how an access to their site is unavailable, and if I want to access to my account, I need to upgrade to Premium. ...HELL NO! Not giving money to a company that won't give me a way to contact them when their product has problems! Seriously, this is getting frustrating! And what kinda company this is, when my Windows defender is flagging their application as Potentially Unwanted Program? How can I trust this service, when they are offering something that is getting blocked by Windows Defender?

 

4 Replies
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Re: I can't log onto my account.

Rock Star 24
Rock Star 24

Hi there.

 

Spotify Support can be contacted via:

 

Twitter: https://twitter.com/spotifycares

Facebook: https://m.facebook.com/SpotifyCares-227973660732160/

Contact form: https://support.spotify.com/contact-spotify-support/?contact

MaximRock Star 24
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Re: I can't log onto my account.

Samson-91
Music Fan

I've E-mailed them, but I highly doubt they'll to something.

Re: I can't log onto my account.

Rock Star 24
Rock Star 24
How come? They usually reply to all requests within 48 hours.
MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: I can't log onto my account.

Samson-91
Music Fan

I've read plenty of complaints how they don't do that.

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