Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I cannot believe a company as big as Spotify is, wanting to be bigger, cannot solve an issue where their customers cannot log in... Moreover, there is no way to get a hold of them directly and get any type of customer service. They are hiding behind the CURTAIN of the web!
I have made it reset my password to back up my account on Spotify. It worked nicely for few days, and then I got the same stupid notification again, about how an access to their site is unavailable, and if I want to access to my account, I need to upgrade to Premium. ...HELL NO! Not giving money to a company that won't give me a way to contact them when their product has problems! Seriously, this is getting frustrating! And what kinda company this is, when my Windows defender is flagging their application as Potentially Unwanted Program? How can I trust this service, when they are offering something that is getting blocked by Windows Defender?
Hi there.
Spotify Support can be contacted via:
Twitter: https://twitter.com/spotifycares
Facebook: https://m.facebook.com/SpotifyCares-227973660732160/
Contact form: https://support.spotify.com/contact-spotify-support/?contact
I've E-mailed them, but I highly doubt they'll to something.
I've read plenty of complaints how they don't do that.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…