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I can’t login into my account

I can’t login into my account

Plan

Premium

Country

 Malaysia

Device

iPhone 6

Operating System

iOS 11.4

 

My Question or Issue

 Hi, yesterday I changed my spotify acc email to another email, because the mail service of my old email is dead (ovi mail) then I became a premium user. This morning when I tried to log in into my acc, it said login failed. My username is *snip*. The email that was supposed to be connected to that spotify acc is *snip* . Then I tried login with my facebook since my facebook acc and that email is connected. When I tried to log in with my facebook acc it created a new spotify account. Now I don’t know what happened to my main account (premium). Hope you can help me with my problem. Thank you

Reply
1 Reply

Hey @user-removed! Thanks for writing.

 

According to what you're letting us know, it's possible that you have more than one Spotify account associated to you. If you'd like, you can find some useful information on how to locate additional Spotify accounts on this page.

 

We hope this helps. Have an awesome day 🙂

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