I can't login to spotify because I can't use spotify abroad for more than 14 days!

[RuahM]

Hello, 

my spotify account is Canadian, but I have been out of the country for a while now. When I try accessing spotify on my phone it tells me that "I can only use spofity abroad for 14 days". Also, when I try to access spotify on my laptop the country I'm in doesn't match the one set in my profile. However, I can't edit the country option in my profile. How can I use spotify abroad? 

If anyone can help that would be great!

Thank you!

[kejt_]

Hello @RuahM and welcome to the community !

If the "change your country" option is greyed out, I suggest you contact support so they can help you

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

Have a nice day 🙂