I can't play any tracks!

[Miasmile]

Hi!
I have Spotify Premium n all the sudden I can't play any tracks, on My mobile or computer. All tracks is lightgrey n unplayable.
Whats wrong?
Please help me!!

[Richard]

It looks like the subscription was cancelled on your account, due to a lost/forgotten card. Is this not correct?

If not, we apologise for the mistake. You should be able to restart your Premium subscription at http://www.spotify.com/account/subscription/

[Miasmile]

Ahh, yes, kost My card last month. Have a new one now, just registrated it. Does it take som time for premium to get active again cus its still not working.
Thank you for answering so fast! 🙂

[Richard]

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@Miasmile wrote:
Ahh, yes, kost My card last month. Have a new one now, just registrated it. Does it take som time for premium to get active again cus its still not working.
Thank you for answering so fast! 🙂

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Your subscription looks fine to me, but make sure you're logging in with the 'miasmile' username only, rather than an email address.

[Miasmile]

Thank you!!
Got it to work!! 🙂