I can't register my son, I'll cancel Family account!

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I can't register my son, I'll cancel Family account!

AS978
Newbie

 

I've been trying to register a new account for my son for the past two hours. The sign up page is simply not working.

 

I've tried different devices, browsers, clearing my cache, blah blah. Nothing works.

 

It's ridiculous. If I don't manage to sign him up today I'll just have to cancel my Family account and Spotify will never see me again.

 

I'm deeply disappointed.

1 Reply

Re: I can't register my son, I'll cancel Family account!

Rock Star 15
Rock Star 15

Hey @AS978, welcome to the Community.

Hope you're doing great!

 

That's not cool! What error messages are you getting when trying to create a new account for your son?

Could you trying signing up again using this link: https://www.spotify.com/signup/

If possible could you try another network connection?


Let me know how it goes :)

LoxerRock Star 15
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