Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
My Question or Issue
I try to remove 2 specific songs from my library but they keep coming back after a few hours, it happens every time I try to remove them
Hi there!
I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. Could you also try this from another device (e.g. from a Spotify desktop app)?
If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?
I'll see what I can suggest next!
Hi
thank you for answering, I tried reinstalling the app and the songs were removed for a few days but then came back.
it's happening both on my phone and computer
I have a premium account
The operating system on my phone is Android 8
and on my computer is Windows 10
Did you click on a link on Instagram for example, that says "presave"?
You can check the access of the Apps on the Spotify page. Check the solution in my thread: https://community.spotify.com/t5/Accounts/Not-able-to-unfollow-unsubscribe-artist/td-p/4626647
Maybe you will find something uncommon in there.
Greetings Fred
Hey @ss113.
Thanks for getting in touch!
Could you log in on your account page here to see if you have allowed access to any app/service that might add music to your library?
You could also try to remove the songs using a different device to see if that works.
Hope it does the trick! Let us know if you have further questions.
Have a nice day.
hi
I tried to remove acess for this artist but it didn't work, the songs keep coming back
and I tried to remove them from my phone, computer and web player
Hey @ss113,
Thanks for getting back to us.
Can you send us a screenshot of the songs? It would also be great if you can send over the URI's of these specific songs 🙂
Have a nice day!
The top two songs.
Their URI are: spotify:track:1N7YeVU0ZwAFbOhwM61ef6
spotify:track:7IilckkBVWxViiyT7hY8v5
thank u
I had the exact same problem.
Logging into the Spotify online web player and removing them there finally did the trick for me.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…