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I can't seem to change my email info

I can't seem to change my email info

I'm trying to exchange my email so i may reuse it for a premium account, without the secuirity limitations of the Facebook social media site....

I have updated my Facebook email as instructed on the account page, it has been 48 hours and it has not updated.

I have cleaned the cookies and cache, I am using the latest version of Google Chrome, and I have attempted to access the Contact Form with  results reminiscent of the Eagles' "Hotel California".

I have been reading the other posts on account deletion and profile updating and have been following the patternized procedures without results..

Could I have a touch of assistance so I can finally set up my Premium account and continue to enjoy Spotify?

My ideal solution would allow me to reuse the same email, and I am comfortable with deletion of my account as I'm planning to delete the connected FB profile afterword anyway.

Thank you for your time.

Reply
1 Reply

Hey there, welcome to the community!
This sounds odd. Do you get an error code when trying to use the contact form? Can you post a screenshot?
Furthermore, when you registered for Spotify did you use your Facebook details or create a username and linked facebook afterwards? Unfortunately in the first case, it's not possible to un-link facebook from your Spotify account...

Hope this was helpful!
K

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