Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hello,
I've wanted to subscribe to a premium account for a week already but the credit card paiement page has a bug or something. It keeps buffering and it doesn't help to try a another wifi connection or computer, the page is still kind of frozen.
I don't want to subscribe to a paypal account but I also want to become a Spotify premium member.
Can you do something? Or is it a bug on the french subscription page ?
Thank you for your help and sorry if my english isn't the best ;).
Hey @Solefita,
Sorry to hear that you are having some issues.
Please try emptying your cache and try adding your payment details via incognito mode.
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
What's a Spotify Rock Star, and how do I become one?!
Follow me: Snapchat | Twitter | I'm a Blackstar!
Hey @Solefita,
Have you been able to get this sorted?
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
What's a Spotify Rock Star, and how do I become one?!
Follow me: Snapchat | Twitter | I'm a Blackstar!
I have the same exact problem. And when I tried in my phone it wont take my credit card.
Also having issues with this! It wont take my credit card!!! its so frustrating! Tried it on 3 different PC's but it wont work anywhere.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…